PRISM is your total Diversity Training and Inclusion Training Partner
Diversity Training and Inclusion Training Increases Customer Satisfaction, Market Share & Competitive Positioning
One important business relevant result is increasing customer satisfaction, market share and competitive positioning (at home and globally). U.S. demographics are shifting and global markets have flattened. Awareness and skills received through diversity training helps employees and team members relate to customers who are different from them and provide sales and service that best fits their individual needs and expectations. PRISM's diversity training assists in increasing cultural competencies. Visit Increasing Cultural Competencies or Leveraging Diversity and Inclusion.
Diversity Training and Inclusion Training Increases Workplace Productivity & Innovation
Organizations are looking to increase operational efficiencies, employee morale and motivation. Organizations utilizing the awareness and skills provided by diversity training and inclusion training create a workplace where all employees' talents and ideas are considered. As a result, organizations have higher employee retention rates; improved individual and team performance and morale; improved workplace staffing (diversity recruitment); and, increased innovation. Bringing together people from diverse backgrounds with a variety of experiences produces more actionable ideas. Diverse team members help tap creativity and energy and help respond faster to our customers’ changing needs. Implementing a diversity and inclusion process can help an organization discover new ways to approach their markets, their processes and their business model. For more information, visit diversity and inclusion training.
Diversity Training and Inclusion Training Reduces Legal Exposure, Costs and Adverse Publicity
Organizations having implemented a comprehensive diversity and inclusion process that includes diversity training accompanied by business policy that supports zero tolerance for harassment are in a stronger position to prevent harassing and discriminatory behaviors BEFORE they occur. Additionally, organizations that show a stronger case for diversity and inclusion can help protect themselves from regulatory actions, expensive lawsuits and negative and embarrassing publicity. Organizations without comprehensive diversity and inclusion harassment prevention policies are in a more precarious situation when faced with a harassment or discrimination lawsuit. PRISM can provide consulting and training that will reduce and minimize exposure to discrimination or harassment challenges.
Bottom line – Diversity Training and Inclusion Training are only two parts of a comprehensive Diversity and Inclusion organizational strategy.
PRISM offers a comprehensive and proven diversity and inclusion process. It makes organizations stronger and a better place to work. It enables organizations to better serve diverse customers' needs and provide outstanding service to all their customers and communities. It makes it possible to deliver more value to stockholders. It provides an organization with a significant strategic competitive advantage over those competitors who have not invested in a Diversity and Inclusion process.
For assistance with ERGs and Diversity Council groups, visit the Association of ERGs & Councils, a practice group of PRISM International, Inc.
Events & News
The only annual national award that recognizes, honors and celebrates the outstanding contributions and achievements of ERGs & Diversity Councils. Now in its 6th Year!
April 22nd 3pm ET
Join us for a free 90 minute interactive webinar featuring a 60 minute overview of the application process followed by a 30 minute Q&A session designed to provide insights, tips to use and traps to avoid in completing your application.
PRISM will be exhibiting. Stop by Booth #837 and register for a free Diversity Xpress™ and a 6 month membership to the Association of ERGs & Councils
May 14h 11am-4:30 pm ET
PRISM and PNC Finanical Services will host a one day Best Practice Leadership Forum for ERGs & Diversity Councils in Pittsburgh May 14th.
May 27th 3pm ET
Join us for a free 1 hour webinar that explores culture and the assumptions made by different cultures about others; examines unconscious bias and its impact in communicating effectively; and, discuss how to improve cultural understanding by becoming more culturally competent. Miguel Valenciano, PRISM Senior Consultant is the featured speaker.
June 10th 3pm ET
Join us for a free 1 hour webinar in which Ondra Berry will share his motivational and inspirational 10 Leadership Principles that won him a standing ovation during his rousing keynote at the 2013 Diversity Council Conference in Washington, DC. Ondra Berry, VP Diversity & Inclusion Development for MGM Resorts International is the featured speaker.
July 22nd 3pm ET
Join us for a free 1 hour webinar that will highlight TriHearth's tremendous strides in increasing competent health care utilizing specific cultural competency techniques. This webinar will demonstrate how customer service, patient care and improved service delivery move their bottom line results. This webinar is for all institution seeking to improve customer service with cultural competency. Lisette Davis, Director of Diversity Services for TriHealth is the featured speaker.
August 12th 3pm ET
Join us for a free 1 hour webinar that will explore how ERGs and Councils can positively impact the business. If you can't think of 3 ways that come immediately to mind, then attend this webinar so we can share the business linkages that enable ERGs and Councils to more effectively leverage impact. We will share specific examples across a broad range of industries. Paul Mottola, PRISM Senior Consultant is the featured speaker.
September 23rd 3pm ET
Join us for a free 1 hour webinar that explore the business case for women as leaders in the workplace. What are masculine and feminine characteristics and how do our bias of these characteristics set either gender up for failure and success. We will explore the tools necessary to be successful across the gender divide. Melanie Miller, PRISM Senior Consultant is the featured speaker.
October 15-16, 2014
The only conference designed specifically for ERGs & Councils providing best practices, thought leadership and networking opportunities. Now in its 3rd Year!
November 18th 3pm ET
Join us for a free 1 hour webinar that deomonstates that faith based groups can provide real benefits resulting in increased customer service and business success. This webinar outline how American Airlines has increased their bottom line and business impact with these ERGs. Irene del Corral, Senior Specialist Diveristy Strategies for American Airlines is the eatured speaker.
What our clients say...
"Cox Media Group wants employees to be themselves and make us better by bringing unique ideas, solutions, backgrounds and experiences to the table. Through their consulting work and training, PRISM has helped us chart a course to tap into these invaluable employee resources that will enable us to remain competitive, offer our customers the best products and services in our markets and transform CMG into a new digital media company!"
Cox Media Group
"Our partnership with PRISM has helped TIAA-CREF educate our senior leadership and employees about the importance of diversity and inclusion and how we can leverage it to support our business goals and objectives. The staff is responsive and the trainers are professional and knowledgeable about diversity and inclusion. We are glad to have PRISM as our training partner!"
"We firmly believe that diversity is a journey, and we are pleased that we selected PRISM as our partner in this very important initiative."
"We partnered with PRISM to take our organization to the next level. It was a great decision. The PRISM team is extremely professional and we look forward to using their services again as we strive to increase workforce, workplace and marketplace performance."
Deutsche Financial Services
"I have found the PRISM team to bring a tremendous value through partnership that is built on trust and integrity when I need them. What I really value about PRISM is their professionalism coupled with seamless customer service and a great deal of flexibility to make working with them a very pleasant and rewarding experience!"
New York Life Insurance