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Cross Cultural Xpress TM


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TOPICS
  • What is Culture?
  • How Culture Affects Us
  • Cultural Collisions
  • Bridging Cultural Gaps
  • Accessing our Actions
  • Uncovering Cross-Cultural Traps
  • Serving Customers From Other Cultures
  • Working Across Language Differences
  • Listening Across Language Differences
  • Increasing Cross-Cultural Effectiveness
  • Post Test - Have We Closed the Gaps?
  • Speaking Effectively Across Language Differences

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Cross Cultural Xpress SeriesPRISM's Cross Cultural Xpress assist organizations and employees in addressing essential topics. Through 12 carefully constructed, business-related, interactive, bite-sized, 10-20 minute discussions, managers and supervisors can utilize these learning topics during their staff or team building meetings. Each topic makes for an engaging, job-relevant conversation that builds a foundation for diversity and cross-cultural confidence and competence.

They can also serve as a measure for evaluating a manager's degree of involvement in and commitment to creating a workplace where respectful and productive relationships are expected and encouraged to meet business goals.

Xpress Series Features

  • Bite-sized diversity and cross cultural conversations applied to real time, day-to-day business issues
  • Complete "meeting-in-a-box" format
  • Engaging exercises, dialog and applications that drive learning points and bring about changed behavior

Xpress Series Benefits

  • Catches and keeps the attention of participants
  • Turns diversity from a "program" into a "process" by keeping the conversation and application alive
  • Easy for leaders to use
  • Can be incorporated into meetings anytime, anywhere with any size group
  • Drives diversity throughout the organization
  • Drives team decisions, changed behavior, coaching and mentoring
  • Extends the reach of the diversity manager
  • Makes diversity real because it applies to each job in each business area
  • Increases cross-cultural knowledge and confidence
  • Builds diversity capability across the organization
  • Reduces training and travel costs

"The Xpress Series is engaging our managers in moving diversity beyond awareness within JPMorgan Chase. Managers are having the conversations and are comfortable using the Xpress Series in staff meetings -- which means around our organization we are having diversity conversations on a daily basis as a regular part of doing business. And we are getting great feedback! We believe that we are elevating our business by improving our culture."

JP Morgan Chase

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Overview






Leveraging Diversity & Inclusion






Increasing Cross Cultural Effectiveness






Preventing Harassment & Discrimination






Product Index


Assessing Needs


Bridging Cultures


Creating a Harassment Free Workplace


Customer Service Across Cultures


Multicultural Customer Service


Diversity Councils


Diversity Discussion Starters


Diversity ScoreCard


Diversity Outsourcing


E-Learning


Employee Networks & Groups


Executive Briefing


Global Coaching


Harassment & Discrimination Outsourcing


International Predeparture Orientation


Knowledge Maps


Leading Diverse Teams


Learning Modules


Leveraging Diversity for Engagement & Innovation


Measuring Progress


Mentoring


Multicultural Team Building


Performing in a Diverse Workplace


Resolving Conflict in Global Teams


Strategic Alignment


Selecting & Training a Diversity Manager


Supplier Diversity


Xpress Series


Diversity Xpress


Cross-Cultural Xpress






Training & Delivery Options