Each Xpress kit includes:
- Recommendations for Utilizing the Xpress series
- Ideas for Announcing the sessions
- Topical Overviews for each module
- Glossary of terms
Diversity Xpress speeds diversity understanding and change through your organization. Each Xpress includes a series of 12 modules consisting of an easy-to-follow script for conducting 15-minute actual conversations with employees at all levels.
Topics:
- What is Diversity?
- What are We Missing?
- Guidelines for High Performing Teams
- Diversity as a Business Strategy
- The Impact of Stereotypes
- Using the Pause Button
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- Getting Comfortable with Change
- Serving Customers from Other Cultures
- Working Across Language Differences
- Gaining New Skills for Success
- How Do I Respond When...?
- The Impact of Words
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